XM Lava is the only online ordering system designed specifically for 3PL and the unique challenges Third Party Logistics providers have. Clients can now have 24/7 stock and order transparency, as well as their own themed site so customers, stores, sales-reps or franchisees have warehouse-direct ordering.
Client orders are logged directly into your WMS removing the need for keying in orders - saving time, money and mistakes.

Features such as planning tools, CRM, automated stock notifications, allocations and a host of real-time reports makes XM Lava the most powerful tool in 3PL today.

XM Lava provides unprecedented access and control over outsourced warehousing and streamlines traditionally difficult 'non-core' products such as point of sale, premiums, merchandising stands and exhibition items such as furniture, ovens, fridges and coffee machines.

XM Lava also streamlines product ordering for your small to mid sized customers such as individual outlets, trade route, small chain Restaurants, Cafes, Bars and Hotels. XM Lava has checks and balances to allow customers to order directly from the warehouse, regardless of whose warehouse it is.

Customers can access real-time order status including tracking and proof of delivery resulting in fewer customer services calls, less often. Using XM Lava speeds stock turnover and reduces stock on hand for a leaner supply chain to improve your 'cash-to -cash' cycle.

Point of Sale stock has always been difficult to manage. It has unique requirements, dramatically different sizes and shapes and short lead times changing how it is dispatched... and sometimes how it will be returned.

XM Lava is the leading online stock management system for Point of Sale in NZ. 10/20 of the top FMCG's use XM lava for the ordering and management of their POS as well as leading petrol and pharmaceutical companies. From stock management to Demand Forecasting to Reverse Logistics, XM Lava sets the standard for POS management

XM Lava is the choice of industry leader Pfizer for the distribution of Animal Health Care products as well as their Point of Sale. The result for Pfizer is improved efficiency with no security risks, thanks to XM Lava's built in category and order restriction and approval processes. XM Lava has almost endless ways to restrict access to stock and categories as well as encrypted data, username and password access as well as robust and encrypted point to point data replication. XM Lava is part of a new breed of real-time hosted software that funnels orders and customer services to one online portal. This same portal provides the management team secure real-time reports on customers, inventory and orders for complete business transparency.

Successfully Distributing hardware, be it widgets or wiper blades, screws or staples is about always knowing where it is, how many there are, who wants it and when they are going to get it. Sounds simple - but as any seasoned supplier knows the basics are easy, but doing it quickly and accurately is not.

XM Lava is a breakthrough in hardware stock management and customer services providing real-time localized information on stock availability, delivery time estimates and (with our accounting integration package) their 'real' cost to purchase. This includes their customer account price and any specials, volume discounts and shipping costs. Your customers will be billed automatically upon dispatch as XM Lava automatically enters the order into your accounting program, updating the general ledger and removing the need to have an office person keying in orders!

With XM Lava customer service will move to real-time. Not only can your customer check the status of their current orders, they can also check previous orders, get an online courier ticket (Proof of Delivery), check their current account and credit limits and even print off previous statements - all online and all with out anyone in your office lifting a finger!

Installing XM Lava into your hardware business will overnight cut administration overheads, reduce mistakes, reduce stock on hand, increase delivery speed by up to 200%* and reduce customer service calls by up to (and possibly more) than 70%**.

Mean, lean and very green, XM Lava is revolutionary technology you can afford.

*Actual results, Malcove Distributors Limited
**Actual results, McDonald's customer services Malcove Distributors ltd

XM Lava allows importers to better track their stock with a much wider supply chain view. Traditional systems allow you to manage stock from when it arrives to when it leaves, but XM Lava has built in tools to help you demand plan prior to ordering and tracks it from the suppliers door step to yours including automated notifications of arrival and even if the stock is overdue. XM Lava will automatically alert your customers when stock they requested arrives too.

With our accounting integration package, XM Lava can provide users real-time localized information on stock availability, delivery time estimates and their 'real' cost to purchase. Customers will see their account price including any specials, contract prices, volume discounts and shipping costs. Your customers will be billed automatically upon dispatch as XM Lava automatically enters the order into your accounting program, updating the accounting software and removing the need to have an office person keying in orders.

With XM Lava customer service will move to real-time. Not only can your customer check the status of their current orders, they can also check previous orders, get an online courier ticket (Proof of Delivery), check their current account and credit limits and even print off previous statements - all online and all with out anyone in your office lifting a finger!

Installing XM Lava into your hardware business will overnight cut administration overheads, reduce mistakes, reduce stock on hand, increase delivery speed by up to 200%* and reduce customer service calls by up to (and possibly more) than 70%**.

Mean, lean and very green, XM Lava is revolutionary technology you can afford.

*Actual results, Malcove Distributors Limited
**Actual results, McDonald's customer services - Malcove Distributors ltd

XM Lava has Demand Forecasting tools allowing you to more accurately estimate what will be needed and when.

This is done two ways;

Actively using the Promotions Management System to create events that your clients actively use to estimate their projected stock use. This information is collated and presented to you in a usable and simple format.

Passively using XM Lava's real-time Digital Dashboards in the reporting section, providing up to the minute reporting on product lines, inventory and customer that can be broken down by date, region and department.

The result is lean supply chains with fast turn-around and improved 'cash-to-cash' cycles. Improved customer services result from real-time localized information on stock availability, delivery time estimates and (with our accounting integration package) their 'real' cost to purchase. This includes their contract prices and any specials, volume discounts and shipping costs. Your customers will be billed automatically upon dispatch as XM Lava automatically enters the order into your accounting program, updating the general ledger and removing the need to have an office person keying in orders.

With XM Lava customer service will move to real-time. Not only can your customer check the status of their current orders, they can also check previous orders, get an online courier ticket (Proof of Delivery), check their current account and credit limits and even print off previous statements - all online and all with out anyone in your office lifting a finger!

Installing XM Lava into your hardware business will overnight cut administration overheads, reduce mistakes, reduce stock on hand, increase delivery speed by up to 200%* and reduce customer service calls by up to (and possibly more) than 70%**.

Mean, lean and very green, XM Lava is revolutionary technology you can afford.

*Actual results, Malcove Distributors Limited
**Actual results, McDonald's customer services - Malcove Distributors ltd

• Webpage Ordering Interface
• Auto-sync with back-end WMS database
• Real time products and quantity on hand
• Image/Batch uploading of product images
• Client administration
• User administration
• Inwards goods management

• Secure login
• View products they have access to
• Keyword search/sort product display order
• Shopping basket
• Save orders and view saved orders
• View past orders
• Create distribution lists from both back-end customer file and new customers
• Manage their user preferences
• Pop up notices at login (promos/upcoming events)
• Enquiry form
• Out of stock product enquiry
• Suspend accounts

• Add new client
• Add client logo/ colour theme
• Create product categories
• Manage prices
• Manage discounts
• Reports
• Manage product categories
• Manage product details
• Inventory Reports - (All products including stock levels)
• Out of Stock Reports - (when products went out of stock and for how long, how many users requested the product whilst out of stock)
• Most ordered products - (QTY and revenue)
• Least ordered products - (QTY and revenue)
• login statistics
• User order statistics - (what users ordered what and when, compare users and ordering trends)

• Add new user
• Access rights management sorted by product category
• Access rights management by user functions (i.e. demo user,
standard user, user admin, inwards admin)
• Search and view users
• Email all users
• Export user list
• Create user notices
• View user stats (last login date, orders, requests)
• Auto out of stock notification
• Auto low stock notification

• Create new inwards products
• Create repeating inwards product
• Create returning inwards product
• Create category
• Auto generate product codes
• Select arrival date
• Select ‘in stock’ dates
• Re-order level