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Digital Insights | Sage eCommerce |

GDPR and eCommerce: What you need to know

On May 25th 2018, a new law gets introduced – the General Data Protection Regulation (GDPR). This affects the handling of data pertaining to everything from medical records, online activity and financial records, for all European customers. It applies to all businesses that provide products or services in Europe. For companies that are not GDPR … Continue reading “GDPR and eCommerce: What you need to know” ... Read More

#TipThursday: How to use pop-ups

Raise your hand if you hate pop-ups. No, don’t worry. We raised our hands as well. We are pretty sure the majority of our readers did. While most people find pop-ups annoying, you would be surprised to know – Pop-ups work. In fact, they work really well! Welcome to this week’s #TipThursday: a deep dive … Continue reading “#TipThursday: How to use pop-ups” ... Read More

#TipThursday: Should you use CAPTCHA?

  As more and more businesses enter the digital era, it has become increasingly important to find a way to keep spam traffic and bots out! For this reason, in the early 2000s, engineers at Carnegie Mellon came up with a clever way to get rid of bots: CAPTCHAs! Recognize this? *Bonus points if you … Continue reading “#TipThursday: Should you use CAPTCHA?” ... Read More

5 Tips To Improve Your Contact Us Page

The ultimate job of a website is to get you leads. So today, we thought we would talk about how to increase your visitor-to-lead conversion ratio! In most online scenarios, the last opportunity to convert a visitor to a lead is the ‘Contact Us’ page. If your visitor has navigated to the ‘Contact Us’ page, … Continue reading “5 Tips To Improve Your Contact Us Page” ... Read More

#TipThursday: What are Backorders?

What are Backorders? Backorders are a great way to sell products when you are out of stock. When you enable the ‘backorder’ feature, it allows your customers to place an order for a product that is temporarily out of stock. Once the stock is in, the order is then fulfilled! Here are two benefits of … Continue reading “#TipThursday: What are Backorders?” ... Read More

XM Team Spotlight: Paul Stacey

Introducing XM Team Spotlights! Learn about the faces behind the Sage eCommerce platform in our monthly Team Spotlights. We will be meeting each and every team member at XM and we are excited for you to get to know them a little bit better! This month, we will be meeting Paul Stacey! Paul Stacey Director … Continue reading “XM Team Spotlight: Paul Stacey” ... Read More

#TipThursday: Preparing Product Images

Hello and welcome to a brand new blog post series: #TipThursday! Every Thursday, we will bring you tips on how you can improve your digital presence and take it to the next level. While most of these tips are going to be based around eCommerce, we are also going to be focusing on topics such … Continue reading “#TipThursday: Preparing Product Images” ... Read More

eCommerce Is Not An IT Problem

Too often businesses look at technology as being the domain of the IT department and this is usually born out of a deep rooted fear of technology. Consequently businesses tend to err on the side of procrastination when it comes to technology adoption – there is still time, right? It’s a classic case of “head … Continue reading “eCommerce Is Not An IT Problem” ... Read More

#FeatureFriday: Gift Registry

Hello and welcome back to another #FeatureFriday!   This Friday we are talking about Gift Registries!   Who doesn’t love gift registries? The people creating one end up getting gifts they actually want and the people responsible for giving gifts give things that will actually get used! Everyone is happy!   Now, wouldn’t it be … Continue reading “#FeatureFriday: Gift Registry” ... Read More

#FeatureFriday: Product Finder

  Hello and welcome back to another #FeatureFriday! Here is a mantra to follow:   Happy prospects = Happy customers   Now, you might say “But I don’t know my prospects – how am I supposed to make them happy?” Fair point. A prospect has visited your eCommerce platform for the first time and you … Continue reading “#FeatureFriday: Product Finder” ... Read More

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