Digital Insights | Sage eCommerce |

Going from big to small certainly has advantages, especially when we are talking about eCommerce platforms. Traditionally most platforms have been built using a monolithic architecture approach, whereby all processes run as a single service. There are a number of drawbacks to this architecture: – Flexibility – To make a change to the system, a … Continue reading “Microservices Architecture is the Future. For Sage eCommerce that ... Read More

A key requirement to a strong and effective eCommerce presence is onsite search. Often overlooked, onsite search is essential to a positive user experience and to driving increased revenue. Too many eCommerce sites force customers to search for what they want by browsing poorly constructed product catalogs. According to eConsultancy, nearly 84% of companies don’t … Continue reading “Look No Further. Improve User Experience and ... Read More

Experience is a key consideration for your customers when it comes to eCommerce. And that experience often becomes more important than the actual products you sell. Experience can only be achieved through integration. Integration between your eCommerce solution and your Sage ERP. Integration is the first – and the most important – question when looking … Continue reading “#Feature Friday: It’s About the Experience: Orders Sync ... Read More

When your customers come to your website they expect to find the right product as quickly as possible. To do so you need to make things simple, especially if you have variant products. A variant product is the same product, but with unique identifiers such as color, size, dimension, materials or… well, you get the … Continue reading “#FeatureFriday: Variant Products, The Same but Different” ... Read More

Welcome back to #TipThursday! As part of your broader digital marketing strategy, it’s key to build a strategy tailored to your visitors. And when it comes to executing on that digital strategy, what’s more frustrating than seeing your webstore visitors leaving your site without buying or worse, during the checkout process? You’ve spent time and … Continue reading “#TipThursday: Retargeting” ... Read More

Introducing XM Team Spotlights! Learn about the faces behind the Sage eCommerce platform in our monthly Team Spotlights. We will be meeting each and every team member at XM and we are excited for you to get to know them a little bit better! This month, we will be meeting Kyle McGill! Kyle McGill Senior … Continue reading “XM Team Spotlight: Kyle McGill” ... Read More

We are excited to introduce you to a BRAND NEW Sage eCommerce add-on feature: Order Documents Synchronization   What is it? Simply put, Order Documents Synchronization allows your customers to have 24/7, secure access to all order documents through their online Sage eCommerce account. These order documents can be attached to any customer order in … Continue reading “New Feature: Order Documents Synchronization” ... Read More

Welcome back to #TipThursday! Today we have a funky little concept for you that has become a critical part of the eCommerce world in the last couple of decades – canonical tags. Now although this would usually fall under the domain of a SEO specialist, canonical tags needs to be thought out well and hence … Continue reading “#TipThursday: Canonical Tags in eCommerce” ... Read More

Did you know that repeat customers spend 67% more than new customers? Yet, majority of businesses allocate most of their budget trying to acquire new customers rather than retaining their existent customers. If we told you that we had a way where you could maximize your revenue and build a strong community of loyal brand … Continue reading “#TipThursday: Why you need a loyalty program” ... Read More

Hello and welcome back to another super exciting #TipThursday! Today we are talking all about customer reviews – why they are important, how they help generate more revenue and how you can get more of them!   Why are customer reviews important?   Customer reviews are critical. 92% of consumers read online reviews and 80% … Continue reading “#TipThursday: How to get more customer reviews” ... Read More